Privacy Policy
Last updated: January 2025
1. Information We Collect
At STR8PATH, we collect information you provide directly to us when you use our services, including:
- Name, email address, and phone number
- Pickup and delivery addresses
- Payment information
- Service preferences and special instructions
- Communication records with our team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send service updates, notifications, and promotional communications
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights and the safety of others
- With your consent or at your direction
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent at any time
6. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@str8path.com
- Phone: 1-800-STR8PATH